Click on the category to browse FAQs.

Church Admin Questions (29)

FAQs specifically for church admins.

Course Creation (11)
General (9)
Users (9)
Course Questions (192)

General FAQs about The Journey Online courses.

How Tos (8)

Am I able to see my course before the start date?

Can I access my course if I don't have wifi?

How long or short does a course need to be?

How often is new content added?

I can't see some of the TEAMS buttons or the pencil icon. How can I get them back?
Group Leader (24)

FAQs specifically for group leaders.

Creating and Managing Courses (13)
General (7)
Managing Group Members (4)
Journey Online Licenses (4)

FAQs about a license on The Journey Online.

How do I purchase a license?

How much is a license?

What does a license give me access to?

Why am I being asked to purchase a license?
Life-on-Life Missional Discipleship (2)

Information about the Life-on-Life Missional Discipleship process.

I am interested in life-on-life missional discipleship, where do I start?

What is life-on life-missional discipleship?
Logging In (7)

FAQs about logging into your account.

Can I change the email I use to log in?

How do I sign in using my phone number?

I can't find my passwordless login link.

I clicked on the passwordless link from my email, but it just brought me back to the login page.

I don't remember my password.
Tutorial Videos (5)

Learn how to use The Journey Online.

Church Admin Webinar

Creating A Course

Group Leader Webinar

Managing Your Group

The Journey Online Features
User Types and Permissions (2)

FAQs about user types (admin, leader, member) and what they can do or access.

How long is my license good for?

What are the different roles and permissions in The Journey Online?
What is The Journey? (5)

Learn about The Journey

How do I get the most out of The Journey?

How is The Journey structured?

What is The Journey?

What topics are covered in The Journey?

Who wrote The Journey?

Click on the category to browse FAQs.

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