Frequently Asked Question

Why isn't the home page loading correctly?
Last Updated about a month ago

First Step

Try logging out.

Refresh your page.

Then, log back in.

Second Step

If that doesn't clear up the issue, try clearing your cache and/or local storage. You can refer to these articles on how to clear your cache or local storage across different web browsers and devices:
Cache - https://its.uiowa.edu/support/article/719
Local Storage - https://docs.devolutions.net/portal/kb/general-knowledge/clear-browser-local-storage/ 

Third Step

If that doesn't work, please reach out to us by opening a ticket. Thank you!

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